Privacy Policy
Last updated: [Insert Date]
Overview
This Privacy Policy explains how ETX ("ETX," "we," "us," or "our") collects, uses, and protects information when you visit our website or contact us. By using our website or submitting information through our forms, you agree to the practices described in this policy.
Information We Collect
We may collect the following information through forms and normal website use:
- Contact information, such as your name, email address, and phone number.
- Business information, such as your company name, website, service type, service area, and project capacity.
- Website usage data, such as pages visited, browser type, device information, and general location, collected automatically.
Cookies and Analytics
Our website may use cookies and analytics tools to understand how visitors interact with the site and to improve performance. You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.
How We Use Information
We use the information we collect to:
- Respond to inquiries and schedule consultations.
- Provide, operate, and improve our services.
- Communicate with you by email, phone, and SMS regarding your inquiry and our services.
- Maintain the security and integrity of our website and services.
Communications (Email, Phone, and SMS)
When you provide your contact information and consent, you agree that we may contact you by email, phone, and text message regarding your inquiry and our services.
Mobile information will not be sold or shared with third parties for promotional or marketing purposes. Information may be shared with service providers only as necessary to deliver requested communications and services.
Reply STOP to opt out of text messages and HELP for assistance. Message and data rates may apply. Message frequency may vary.
Service Providers
We may share information with trusted third-party service providers who help us operate our business, such as communication, scheduling, hosting, and analytics providers. These providers are only permitted to use the information as necessary to provide services to us.
Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable law. You may also opt out of communications at any time as described below.
SMS Opt-Out Instructions
To stop receiving text messages, reply STOP to any message. For assistance, reply HELP. Message and data rates may apply, and message frequency may vary.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us:
- ETX
- Address: [Your Business Address], [City, State ZIP]
- Email: hello@yourdomain.com
- Phone: (000) 000-0000